Issue #0408/1 - A new survey from Ricoh suggests that hard copy hardware manufacturers are failing customers by not providing adequate training for users on new, sophisticated hardware.
This particularly applies to the new generation of multifunction devices where document management and digital workflow are becoming increasingly valuable assets to large companies.
Issue #0407/1 - Hewlett-Packard claims that consumables prices have fallen over the past two years—the company’s web site doesn’t agree.
Issue #0407/2 - Record revenues and profits depict Hewlett-Packard’s success.
All this comes at the time when Hewlett-Packard announces Q1, 2004 revenue that is 9% up on the first quarter of 2003 and an operating profit (GAAP) that has increased by 30% to $1.1bn, representing 5.9% of revenue.
Issue #0407/3 - Mono laser printer for £60, colour laser printer for £300.
In the UK, a major Cash and Carry retailer is publicising prices on two low-end laser printers that push the bottom rung even lower.
Issue #0406/1 - As Canon launches the biggest desktop ink jet print heads in the world, we take a brief look at the effects of the print head deign and configuration on print speed.
