Issue #0404/1 - Surprising pricing from Kyocera combines with unsurprisingly low running costs as Kyocera launches highly specified and flexible solutions.
Issue #0404/2 - Xerox shows all the signs of being on a firm climb out of trouble with overall growth recorded for the first time in years.
Xerox was very upbeat this week when announcing its financial results for the fourth quarter of 2003. The main message is that the company is exceeding expectations and has succeeded in positioning itself for real growth within the coming 12 months.
Issue #0403/1 - Konica Minolta introduces a colour laser MFP/All-in-One at an offer price of only £389.
When Samsung told me in November that it had no plans to introduce an MFP version of its ultra low-end colour laser printer, the CLP500, I had no expectation of seeing just such a machine on the market within a couple of months!
Issue #0403/2 - New engine from Fuji-Xerox has now appeared in three guises. Xerox’s own Phaser 4500 is the latest to join, with worthwhile differentiation.
Following the launch of mid-speed mono laser printers recently from both Epson (November 2003) and Brother (January 2004), Xerox has now added its offering to the line-up.
Issue #0403/3 - Dell is embarrassed by an admitted poor level of customer service—but Dell is not alone in the current economic environment.
Famous for its victories on behalf of the consumer against rogue traders and companies that fail its customers financially, ethically or at a service level, the BBC’s weekly consumer program, Watchdog, this week heavily berated Dell UK for poor customer service levels and for failing its customers.
